IdentityIQ Implementation and Administration: Essentials v8.0 - CLASSROOM

IdentityIQ Implementation and Administration: Essentials v8.0 - CLASSROOM


The IdentityIQ Implementation and Administration: Essentials course is designed for SailPoint customers and partners who will be implementing IdentityIQ, and for system administrators of production IdentityIQ instances. Upon successful completion of this course, students will be able to implement and configure common IdentityIQ use cases and to support a standard implementation of IdentityIQ. Using Accelerator Pack, students learn best practices for onboarding and configuring application interactions (for example joiner/mover/leaver, and access requests). Students will also be able to describe, configure and administer the standard ongoing processes to load and maintain the IdentityIQ data, and list and use the tools available for monitoring and troubleshooting the system.

IdentityIQ Implementation and Administration: Essentials is led by our highly experienced training team and takes place at SailPoint facilities around the globe, or can be brought to your site.

For self-paced training, see IdentityIQ Implementation and Administration: Essentials v8.0 - ELEARNING.


4 Days


After completing this course, students should be able to:

  • Configure and administer IdentityIQ to support compliance and provisioning activity
  • Create application definitions that enable IdentityIQ to communicate (aggregate and provision) with corporate systems
  • Configure application business behaviors for provisioning activities  (for example: joiner/mover/leaver, approvers, and more)
  • Configure connectors (for example: delimited file, JDBC, LDAP, Active Directory)
  • Construct identity and account schemas that include custom attributes specific to the organization
  • Define parameters for classification of accounts and entitlements (locked, disabled, privileged, birthright) during aggregation 
  • Create identities in IdentityIQ
  • Load account and entitlement data into IdentityIQ and correlate accounts to the appropriate account owner
  • Monitor status of aggregation and provisioning actions
  • Organize personnel within IdentityIQ based on their IdentityIQ responsibilities and access needs
  • Evaluate data quality using IdentityIQ reporting and searching functionality
  • Describe the process for using IdentityIQ to support corporate electronic access policies
  • Describe the process for supporting IdentityIQ certification campaigns 
  • Describe the standard IdentityIQ two-tier role model 
  • Describe the difference between birthright and business roles
  • Configure, run, and monitor Lifecycle Events, including how to specify triggers, and designate provisioning actions for each event
  • Configure and monitor access requests – specify which access items are requestable and the appropriate approval processes
  • Describe the relationship between Quicklink Populations and Quicklinks
  • Explain how IdentityIQ supports requests for password reset
  • Identify and utilize tools available for onboarding, troubleshooting, and working with SailPoint Support (Administrator Console, Advanced Analytics, IdentityIQ Console, Debug pages)


  • IdentityIQ Implementation team: technical staff, business administrators, project managers, and other staff involved with design decisions and implementation oversight
  • IdentityIQ System Administration team: staff involved with supporting and monitoring test and production instances of IdentityIQ


  • IdentityIQ Introduction v8.0
  • It is helpful for attendees with technical responsibilities to have a background in XML, Java, Application Servers and Databases.

Setup Requirements

Content is available one week prior to course start date through two weeks after course conclusion.

  • Provide a laptop or equivalent device to run the virtual machine for the exercises (see requirements below)
  • Download the Exercises PDF from the MATERIALS list in your Identity University course enrollment
  • Download the Presentations PDF from the MATERIALS list in your Identity University course enrollment
  • Determine how you'll access the virtual machine
    • Option 1 -- Browser-based Virtual Machine
      • Utilize the cloud-based VM via your browser for this purpose (no need to install any software on your computer)
      • Access the VM through the link listed in your SailPoint University course enrollment
      • VM access starts the week before class and ends 2 weeks after the last day
    • Option 2 -- Downloadable Virtual Machine (complete the below instructions prior to attending class)
      • Install software to run the virtual machine -- product options:  VMWare Workstation or VM Fusion 
      • Ensure that the computer to be used for the training provides a minimum of 4GB unused RAM and a minimum 20GB of free HD space
      • Download and unzip the VM zip file from the link in your SailPoint University course enrollment (access to the VM zip file starts one week prior to the class start date)
      • Test that you can successfully run the VM

Additional Notes

What's the difference between this class and previous versions of IdentityIQ Implementation: Essentials classes?

This course is a complete rewrite to accommodate:

  • New audience. This course still targets the implementation team (technical staff, business administrators, project managers, etc.) and now also targets system administrators -- those folks who monitor and support the production system.
  • Accelerator Pack. Accelerator Pack provides many additional "out of the box" features that significantly simplify configuration and reduce time to go-live. 

Note that to accommodate new content, a lot of content has been rearranged and moved out of this course. For example, this course now briefly introduces certifications, roles, and policy and how they work within the system, and leverages rules and workflows throughout, but detailed configuration and creation for these topics is covered in separate courses.

Where to find training for relocated topics:

Business Administrator Topics

Implementer Topics

Upcoming Classes

No classes have been scheduled.


This course is very useful and informative especially in introducing Accelerator Pack (AP) and the benefits of it. Knowing that AP was developed to mask the technical complexity from business users but I hope it can expose an option for customers with complex requirements to switch on advanced settings such as hooks for scripts/rules injection to make it more versatile and powerful while providing a well-thought framework to the customer to leverage on. Keep on the good work and stay as the pioneer and leader in the industry!

- APAC Customer

Great instructors and well structured training session. *Thumbs up!*

- EMEA Partner

The instructors conducted the training and labs excellently

- Americas Partner

The instructor was great! He really knows the product and you can tell he is passionate about what he does!

- Americas Customer

Public Training

What Our Clients Are Saying

The instructor is very knowledge and definitely like to take another class with him.

- Americas Partner

A good and beneficial training for beginners. Recommended.

- EMEA Customer

Very thorough and compact overview of features using near real-world cases. Recommended for any Sailpoint implementor.

- Americas Partner

This was one of the best classes that I have ever attended. The instructor took the time to make sure that we understood and was always willing to stay and answer questions.

- Americas Customer

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