IdentityIQ Implementation: Advanced Provisioning and Workflows v8.0

IdentityIQ Implementation: Advanced Provisioning and Workflows v8.0


IdentityIQ Implementation: Advanced Provisioning and Workflows is specifically designed for individuals who have been through IdentityIQ Implementation: Essentials training and desire deeper knowledge regarding SailPoint's provisioning features, including workflow development and customization of the provisioning process. 

The ideal students for this course are members of the technical IdentityIQ implementation team who will be focusing on provisioning projects, especially those involving workflow customizations. Typically, a subset of the overall implementation team attends this training and provides this expertise. Students are expected to independently navigate within IdentityIQ, and write both XML and Java code. It is highly recommended that students participate in a provisioning implementation project soon after course completion. 

 IdentityIQ Implementation: Advanced Provisioning and Workflows is led by our highly experienced SailPoint team, and takes place online using remote conferencing technology.


Topics cover the following features of the IdentityIQ Provisioning stack:

  • Workflow Development
  • Provisioning Process
  • Provisioning Object Model
  • Connector/Integration Architecture
    • Custom Connectors/Integrations
  • QuickLinks
  • Generating Approvals/Workitems from a Workflow
  • Email Templates/Sending Emails
  • Custom Auditing
  • Lifecycle Manager (LCM)
    • LCM Configuration
    • LCM Requests (Role, Entitlement, Account, Password)
    • Lifecycle Events (Joiner, Mover, Leaver)
    • LCM Workflow Details (Workflows and Subprocesses)
  • Advanced Topics
    • Troubleshooting
    • Configuring Retries and Queuing
    • Using the Step Replicator Functionality
    • Using the IdentityModel object to manage Identities and Accounts

The course spans 32 hours and consists of a mix of presentations and labs. There is a specific focus on hands-on activity and an open exchange of information.


4 Days


The SailPoint IdentityIQ Implementation: Advanced Provisioning and Workflows course is targeted at technical members of an IdentityIQ implementation team.


  • IdentityIQ Implementation and Administration: Essentials OR pass the SailPoint Certified IdentityIQ Associate exam
  • Experience writing Java code and editing XML
  • IdentityIQ Implementation: Rules, Scripts, and API v8.0 (recommended)

You must provide proof that you have completed or are about to complete the prerequisite course, IdentityIQ Implementation and Administration: Essentials, or  have passed the exam, prior to the start date.

To provide proof, open an Education Services request at by 14 calendar days before the class start and provide any one of the following:

  • The proof of completion you received from Identity University, which is stored in your Identity University account
  • The date and location where you took the prerequisite course
  • Your current confirmed Identity University enrollment in the prerequisite course
  • Your SailPoint Certified IdentityIQ Associate digital badge

Your enrollment will be cancelled, and your payment will not be refunded, if you fail to comply with the prerequisites for this course.

If you have any questions, or to request an exception, contact

Note: IdentityIQ Implementation: Essentials is also an acceptable prerequisite in place of IdentityIQ Implementation and Administration: Essentials.

Setup Requirements

Content is available one week prior to course start date through two weeks after course conclusion.

  • Provide a laptop or equivalent device to run the virtual machine for the exercises (see requirements below)
  • Download Exercises from the MATERIALS list in your Identity University course enrollment
  • Download Presentations from the MATERIALS list in your Identity University course enrollment
  • Determine how you'll access the virtual machine
    • Option 1
      • Utilize the cloud-based VM via your browser for this purpose (no need to install any software on your computer)
      • Access the VM through the link listed in your Identity University course enrollment
      • VM access starts the week before class and ends 2 weeks after the last day
    • Option  2 (complete the below instructions prior to attending class)
      • Install software to run the virtual machine -- product options: VMWare Player 6.0 (or newer) or VMWare Workstation 10 (or newer) or VM Fusion 6.0 (or newer)
      • Ensure that the computer to be used for the training provides a minimum of 4GB unused RAM and a minimum 20GB of free HD space
      • Download and unzip the VM zip file from the link in your Identity University course enrollment. Access to the VM zip file starts one week prior to the class start date.
      • Test that you can successfully run the VM

Additional Notes

What's the difference between this class and previous versions of IdentityIQ Implementation: Advanced Provisioning classes?

This course fundamentally covers the same content as previous course versions. Notable changes include

  • Content expansion to cover all aspects of workflow creation: previous versions provided a review of the basics of the Business Process Editor and workflow components, which have now been fully moved into this course
  • Exercise adjustments and reordering to provide early hands-on practice with workflow development tasks

NOTE: This course does not center around the Accelerator Pack, and the VM does not contain the Accelerator Pack components. The strategies and skills taught in this course are most important to implementers who will be defining their own business-specific workflows and provisioning processes, in lieu of using Accelerator Pack workflows. However, the course is also appropriate to customers who are implementing Accelerator Pack and either want to implement supplemental business-specific processes or simply want to understand the inner workings of the workflow and provisioning processes in IdentityIQ that are ultimately used in all provisioning operations.

Upcoming Classes

Nov 2 - 5
9:00 AM - 5:00 PM
Central Standard Time
Online - OnLine - USA Central Time Zone
$ 3800.00 USD
Dec 7 - 10
9:00 AM - 5:00 PM
Eastern Standard Time
Online - Online - USA Eastern Time Zone
$ 3800.00 USD
Dec 14 - 18
11:00 AM - 5:00 PM
Online - Online- London Time Zone
$ 3800.00 USD


Fantastic Course !!!

- APAC Partner

The instructor was a very kind and supportive trainer. He knows the content very well and his way of explaining the topics is clear and easy to understand. Overall great experience. Thank you SailPoint for this fantastic training. Highly recommended!

- EMEA Partner

This training was very interesting and helpful to understand bette how Identity IQ works.

- EMEA Partner

very helpful course with a high technical level of solution IdentityIQ. We can see, study and understand the provisioning process in IdentityIQ.

- EMEA Partner

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What Our Clients Are Saying

I felt like I got alot of data in the four day period Kudos to the instructors.

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The instructors were really helpful to make the group understand and go through the exercises in a pleasing & professional manner. Kudos to both of them!

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The instructor was very helpful and he answered all the questions I had during the training. Thank you

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The instructor for this course was deeply knowledgeable in the product and very prepared/practiced at teaching this course. It was invaluable to the learning experience. Other vendors' trainings that I have experienced have been educators provided with materials and unable to answer anything not in the material.

- Americas Customer

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